Privacy Policy

Welcome to MyDoorServe (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you access or use our website https://mydoorserve.com.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and service location details.
• Service Information: Details related to service requests, bookings, and communication.
• Payment Information: Payments are processed securely through authorized payment gateways. We do not store card or UPI details.
• Technical Information: IP address, browser type, device information, and usage data.

2. How We Use Your Information

Your information is used strictly for legitimate operational purposes, including:

• Managing and fulfilling service bookings.
• Coordinating services with trained professionals.
• Providing customer support and service updates.
• Improving platform functionality and service quality.

3. Data Security

MyDoorServe applies reasonable technical and organizational safeguards to protect personal data. Payment transactions are handled through secure, compliant third-party gateways such as Razorpay. Sensitive payment information is never stored on our servers.

4. Cookies

We may use cookies to enhance user experience and analyze platform performance. You may disable cookies in your browser settings; however, some features may not function optimally.

5. Sharing of Information

We do not sell or rent personal data. Information may be shared only with essential parties such as:

• Service professionals to complete booked services.
• Payment gateway providers for secure transactions.
• Analytics tools for service and performance improvements.

6. Third-Party Links

Our platform may contain links to third-party websites. MyDoorServe is not responsible for the privacy practices or content of external platforms.

7. User Rights

Users may request access, correction, or deletion of personal information held by us. Users may also opt out of non-essential communication at any time.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be published on this page.

9. Contact Information

For any questions regarding this Privacy Policy, you may contact us:

Email: info@mydoorserve.com
Phone / WhatsApp: +91 9850421926
Address: Moshi, Pimpri Chinchwad, Pune, Maharashtra – 412105, India