Terms & Conditions
Welcome to MyDoorServe. These Terms & Conditions govern your access to and use of our website https://mydoorserve.com and the services offered through our platform. By using our website or booking services, you agree to be bound by these Terms & Conditions.
1. Business Nature
MyDoorServe operates as a technology-enabled service facilitation platform. We connect customers with independent, trained service professionals for home and personal services. MyDoorServe does not sell physical products or provide courier or shipping services.
2. Eligibility to Use
By using this platform, you confirm that you are legally capable of entering into a binding agreement under Indian law. Users below 18 years of age may use the platform only with the consent of a parent or legal guardian.
3. Service Information
Service descriptions, pricing, availability, and timelines are provided based on current operational information. Actual service delivery may vary depending on location, availability of professionals, and service conditions.
4. Pricing & Payments
- All service prices are displayed in Indian Rupees (INR).
- Prices may change based on service scope or operational factors.
- Payments are processed securely through authorized payment gateways such as Razorpay.
- MyDoorServe does not store card, UPI, or banking details.
5. Service Booking, Cancellation & Refunds
Service bookings, cancellations, rescheduling, and refunds are governed by our Cancellation & Refund Policy. Users are advised to review the policy before booking services.
6. Service Delivery
All services are delivered in person at the customer’s specified location by independent service professionals. MyDoorServe does not ship or deliver physical goods.
7. User Responsibilities
Users agree to provide accurate booking details, ensure access to the service location, and maintain a safe and suitable environment for service delivery.
8. Intellectual Property
All website content, including text, graphics, logos, layout, and design, is the intellectual property of MyDoorServe and may not be copied, reproduced, or misused without written permission.
9. Prohibited Use
Users shall not misuse the platform, engage in fraudulent activity, attempt unauthorized access, or violate any applicable laws or regulations.
10. Limitation of Liability
MyDoorServe shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform or services. Liability, if any, is limited to the amount paid for the specific service booked.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Maharashtra, India.
12. Updates to Terms
MyDoorServe reserves the right to update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the revised terms.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: info@mydoorserve.com
Phone / WhatsApp: +91 9850421926
Address: Moshi, Pimpri Chinchwad, Pune,
Maharashtra – 412105, India